ALL MED includes a patient questionnaire with every piece of equipment we deliver to ensure a continued focus on ways to improve our service. Our staff reinforces the importance of completing and returning the quesionnaire as part of their initial visit with the patient. Here are some of our patient's responses.

"I didn't understand the Explanation of Benefits my insurance sent me. I called ALL MED and Elizabeth was very helpful in explaing to me what everyting meant."

Mary J., Huntington

"Jim was so kind and patient in working with me to get my new power wheelchair. It is working out perfectly. Thanks!"

Berton P., Dixie

"I appreciate the suggestions Josh made about the safety bar for the bath tub. He assessed my home to make sure I had what I needed to be safe."

Betty F., Wheelersburg

"Amy was so sweet on the phone. I could tell she was genuinely concerned for me. Thanks for the special touch."

Jennie A., Yawkey

"Things were hectic when I came home from the hospital. Thanks to Kevin for taking the time to help me better understand why I need to use the oxygen."

Roy B., Ironton

"Ron was lots of fun when he set me up on my CPAP machine. He explained things very well."

Jon R., Fort Gay